Privacy Policy

Last Updated: 2025-5-6

1. Introduction

Migliora SIA ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit migliora.eu (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy complies with the European Union's General Data Protection Regulation (GDPR) and other applicable data protection laws. It applies to information we collect from users in the European Economic Area.

2. Data Controller

For the purposes of applicable data protection laws, Migliora SIA is the data controller of your personal data. Our contact information can be found at the end of this document.

3. Information We Collect

We may collect several types of information from and about users of our Website, including:

  • Personal information such as name, email address, phone number, and postal address when you submit inquiries through our contact form
  • Information about your internet connection, the equipment you use to access our Website, and usage details
  • Non-personal information such as browser type, language preference, referring site, and the date and time of each visitor request

4. Legal Basis for Processing

We collect and process your personal data on the following legal bases:

  • Consent: When you explicitly agree to our processing of your data for specific purposes
  • Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
  • Legitimate Interests: When processing is necessary for our legitimate interests, such as to improve our services, provided that these interests are not overridden by your rights and freedoms
  • Legal Obligation: When processing is necessary to comply with a legal obligation to which we are subject

5. How We Use Your Information

We use information that we collect about you or that you provide to us:

  • To present our Website and its contents to you
  • To provide you with information, products, or services that you request from us
  • To fulfill any other purpose for which you provide it
  • To carry out our obligations and enforce our rights
  • To improve our Website and customer service
  • To contact you about our goods and services that may be of interest to you, with your explicit consent where required by law

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purpose of satisfying any legal, accounting, or reporting requirements. In general, we will keep your contact information for up to 2 years after our last interaction unless a longer retention period is required by law.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

The types of cookies we use include:

  • Essential Cookies: Necessary for the website to function and cannot be switched off
  • Preference Cookies: Enable the website to remember information that changes the way the website behaves or looks
  • Statistical Cookies: Help us understand how visitors interact with the website by collecting and reporting information anonymously
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Most browsers allow you to refuse cookies. The means to refuse cookies will typically be found in the "settings," "tools," or "preferences" menu of your browser.

Please note that we only use non-essential cookies with your explicit consent.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) that may not provide the same level of data protection as your home country. Whenever we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as using standard contractual clauses approved by the European Commission.

9. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers, and any payment transactions will be encrypted using appropriate technology.

However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.

10. Third-Party Services

We may use third-party services such as Formspree for our contact forms and analytics tools to help us understand how our visitors use the Website. These third-party service providers have their own privacy policies addressing how they use such information.

Our current third-party processors include:

  • Formspree - For processing contact form submissions
  • Web hosting providers - For hosting our website
  • Analytics providers - For website usage analysis

11. Your Rights Under GDPR

If you are based in the European Economic Area, you have the following rights regarding your personal data:

  • Right to Access: The right to request copies of your personal data
  • Right to Rectification: The right to request that we correct inaccurate or complete incomplete data
  • Right to Erasure (Right to be Forgotten): The right to request that we delete your personal data
  • Right to Restriction of Processing: The right to request that we restrict the processing of your data
  • Right to Data Portability: The right to request the transfer of your data to another organization or directly to you
  • Right to Object: The right to object to our processing of your personal data
  • Right to Not Be Subject to Automated Decision-making: The right not to be subject to a decision based solely on automated processing

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days. In certain circumstances, we may need to extend this period or charge a reasonable fee if your request is manifestly unfounded, excessive, or repetitive. We may also need to verify your identity before responding to your request.

12. Children's Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not provide any information on this Website. If we learn we have collected personal information from a child under 16, we will delete that information.

13. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page and update the "Last Updated" date at the top of this page. We may also notify you through email or a notice on our website home page.

14. Complaints

If you are not satisfied with our response or believe our processing of your personal data is not in accordance with the law, you have the right to lodge a complaint with the relevant data protection authority in your country of residence.

15. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, or to exercise your rights under applicable data protection laws, contact us at:

Migliora SIA
Email: [email protected]